FAQ

Go to the BUY page. Choose your version.
Enter your existing Activation Code in to the 'Discount Code' box.
Or you can Automatically do this by clicking on the UPGRADE button at the Main screen when you start KORG PA Manager.

v5 Upgrade Fees are as follows:
v4 > v5 | £60 GBP | €75 EUR | $80 USD
v3 > v5 | £90 GBP | €110 EUR | $120 USD
v2 > v5 | £100 GBP | €120 EUR | $135 USD
v1 > v5 | £130 GBP | €160 EUR | $175 USD

v4 Upgrade Fees are as follows:
v3 > v4 | £50 GBP | €65 EUR | $70 USD
v2 > v4 | £65 GBP | €80 EUR | $85 USD
v1 > v4 | £80 GBP | €100 EUR | $105 USD

YES. KORG PA Manager v5 has full 4GB support with KORG PA5X.

YES. When a Style / Performance / Pad is copied from another SET, KORG PA Manager Automatically detects which User Sound or UserDK is being used, then all necessary Sounds / Multisamples / Samples are imported in to your own SET.

When a Sound is Imported, it is automatically placed in its original location, if the slot is empty, otherwise it is automatically re-assigned to a new slot and remaps / updates the original location, be it a Style / Perf / Pad.
It has also been cleverly designed Not to import Duplicated sounds or samples to save RAM space.

No.
You cannot convert between a SET or KST.
The file structures are completely different between these two systems.

Only the PA5X can load and convert PA4X SETs to the .KST format.

YES!
You can fully Convert a SET (Style/Perf/Pad/Sound/PCM) to any of the following models PA4X / 700 / 1000 / PA3X / 300 / 600 / 900 / 3X Le / PA800/2X Format.

*Note:
-Although great care has been take to be able to convert as many parameters as possible, including FX / EQ / Volume / Velocity etc... due to model differences, there may be differences on the result.
-Some RX Noise & Factory ROM sounds may not be compatible with the converted model. Converted sounds may not always sound accurate and could require manual adjustment on the keyboard, by swapping converted sounds with a New chosen Factory sound.
-STS / KBD Set - Due to model differences, not all settings & parameters can be converted. As a result, some settings may be lost and reset to Factory Default.
-(Compressed samples are automatically uncompressed for 2X/800/300/600/900 Models).

YES!
With the new sound engine, you can now playback and listen to Styles and Pads from PA Manager.
(*Please note: Due to hardware/software reasons, the playback sound may not be identical to the one on the keyboard.)

YES! Compression & DeCompression is supported.

(*Please note: Only the following Models support compression: PA3X / 700 / 1000 / 4X / 5X)

YES! You can export individual tracks or individual Variations as MIDI.

YES. You can connect any MIDI keyboard or alternatively you can use your PC Mouse & Keyboard.

Minor updates are Free.
Major New Versions, are subject to an Upgrade Fee.

Minor update = when the major version remains, but the minor version changes, i.e v5.x.
Major update = when a major new release is released, i.e the future v6.x.

Mac is not supported.

However, you can try & use Boot Camp to run Windows on your Mac. We cannot assist you with this process.
Virtual Machines such as Parallels are NOT supported.

KORG PA Manager runs on Windows only. (Win 7 SP1, 8, 8.1, 10, 11)

Mac is not supported. Alternatively, you can use Boot Camp to run Windows on your Mac.
Virtual Machines are NOT supported.

Click here to download KPM.

No. Previous versions will no longer work, as you are Upgrading your License to a newer version.

KORG PA Manager supports *All KORG PA Series Models. This includes:

PA50 / PA60 / PA80 / PA1X
PA2X / PA800 / PA500 / PA588
PA3X / PA3X OR / PA600 / PA600 QT / PA900 / PA300 / PA3X Le
PA4X / PA4X OR / PA700 / PA1000
PA5X

*Please Note: Although All models are supported, there is Limited MG support due to Locked / Encrypted resources.

KORG PA Manager supports 30 Languages.

English

Albanian

Arabic

Azeri

Bulgarian

Chinese

Czech

Danish

Dutch

French

German

Greek

Hebrew

Hungarian

Italian

Kurdish

Macedonian

Persian

Polish

Portuguese

Romanian

Russian

Serbian

Slovak

Spanish

Swedish

Turkish

Uzbek

Uyghur

Vietnamese

No. You'll need to get in touch with your local KORG distributor.

Yes, KORG PA Manager works with Encrypted / USB Locked SETs.
Locked PCM Samples are supported, however, other Locked resources, such as Style/Sounds are currently not supported.
Please try the DEMO to make sure your Locked set can be loaded.

Note: you cannot listen/preview locked samples.
*Please note, the original USB(s) will still be required when loading the SET back on to the Keyboard.

Yes! KORG PA Manager has FULL support with the 16 Page DK PA800/2X OS + standard or 256MB Ram.

Yes. A constant Internet Connection is required, to use KORG PA Manager and cannot be used offline.

We provide many payment options available in 3 currencies.
£ GBP, € Eur and $ USD.

Supporting all major Debit & Credit cards;

• -VISA, Mastercard, American Express, Discover, Diners Club International, JCB, UnionPay
• -WeChat Pay and AliPay
• -iDeal, Giropay, Przelewy24
• -Klarna, Afterpay / Clearpay [Buy now, pay later]

PayPal is not supported.

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

All default transactions are based in £ GBP Sterling, unless you select another currency. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

All prices are VAT inclusive (where applicable).
If you are a company with a valid VAT ID, then please get in touch with us for a personal invoice.

No. As our Terms & Conditions state; you cannot resell your Activation Code.

Step 1: Purchase your Licence.
Step 2: Visit here for instructions on sending your Machine ID.

Once your order is accepted, you should e-mail us your 'Machine ID.
Once this is received, you should receive your Activation Code shortly, in less than 30 mins.
However, depending on where you are in the World, and due to Time Differences, (Please allow Maximum of up to 12-24 hours.)

'Machine ID' is a piece of information that Uniquely Identifies your computer. Your Activation Code is created based on this info. That's why it is very important to send your Machine ID ONLY from the computer you will be using KORG PA Manager on.

If you are a registered user and for whatever reason you cannot find, have lost or have not received your Activation Code within a reasonable amount of time (24 hours max), please send an e-mail to:  info@korgpamanager.com

A refund can be made ONLY if you haven't yet obtained an Activation Code. If you have your Activation Code sent to you, then a refund cannot be made.
That's why we provide you with a 14 Day Trial period to test and decide whether you like KORG PA Manager or not.

Your Activation Code may still work as long as there are no major hardware changes.
However, if your Windows is Not Genuine, or your Hardware Profile changes, then your code is most likely not going to work again and you may require a new Activation Code.

As our Terms & Conditions state, you can request up to 3 New Activation Codes, free of charge.
Once these FREE codes run out, you will need to purchase another pack of 3x Transfers for a fee of £30 GBP.

Your Existing Activation Code can be Transferred to your New PC for Free, up to 3 Times.
Download & Install KORG PA Manager on your new PC. Open it & click on REGISTER. Copy the MachineID and email it to: info@korgpamanager.com

(Note: A license cannot be sold or transferred to another person. If we suspect such activity, you will be asked for proof that the PC belongs to you.)
If you have run out of FREE codes, then you will need to purchase another pack of 3x Transfers for a fee of £30 GBP.

Yes. Each Activation Code is Unique, and will ONLY work on the machine/PC the 'Machine ID' was generated from. There is a 1 Licence per Machine/PC policy.
Discount options are available when purchasing Multiple Licences.

As our Terms & Conditions state, you can request up to 3 New Activation Codes, free of charge.
Once these FREE codes run out, you will need to purchase another pack of 3x Transfers for a fee of £30 GBP.

Turn off your Firewall. Follow here for Instruction: https://www.wikihow.com/Turn-Off-Firewall

This may happen if you are trying to run KORG PA Manager under a Virtual Machine environment.

KORG PA Manager does not run under a VM. It needs to be installed and run on a native Windows.

Download & install the latest version again. If that doesn't solve the issue and your PC keeps restarting when starting the PA Manager, please get in touch via email or through the online live chat to fix the issue.

KORG PA Manager does NOT work under Virtual Machines (VMWare / Parrallels and any other VM)
You'll need to use the Native Windows version. Bootcamp is also supported on Mac platforms.

KORG PA Manager has already been translated in to many languages.
Click here to Visit the Forum section with a Guide & Instructions on how to do this.

If you Translate KORG PA Manager to another Language, then you would be liable to a Special 50% Discount.
Please get in touch with us first, before starting any translation.

Although KORG PA Manager has been thoroughly tested to make it as error free as possible, if you encounter any problems, then please let us know by e-mailing the problem in detail to:    info@korgpamanager.com  or use the Forum to post a New Thread.
Please include as much information as possible about the problem, such as: When it happened, what actions did you take before the problem occurred, and the error location.

An existing license cannot be sold or transferred to another user. Any form of misuse, such as an attempt of sharing, cloning of a license, will result to your license being blocked indefinitely.

You can reach us in many ways.
Visit our Contact Us page for ways of contacting us.