FAQ

Frequently Asked Questions

  • Features

  • How do I Upgrade to version 4.x ? I'm an Existing Customer.

    Go to the checkout page. Enter your existing Activation Code in to the 'Discount Code' box.
    Or you can Automatically do this by clicking on the UPGRADE button at the Main screen when you start KORG PA Manager.

    Upgrade Fees are as follows:

    v3 > v4 Upgrade | £55 GBP
    v2 > v4 Upgrade | £75 GBP
    v1 > v4 Upgrade | £85 GBP

  • Is PA4X OS v3 NeXT 1.5GB Supported ?

    YES. PA4X OS Next v3 with 1.5GB is Fully Supported.

  • Are Sounds Automatically Imported when Merging Sets ?

    YES, You can easily create your perfect SET with a few easy clicks.
    All Managers are now capable of Automatically Importing All Relevant User Sounds & Samples when Merging from other Sets.
    When a Style / Performance / Pad is copied from another SET, KORG PA Manager Automatically detects which User Sound or UserDK is being used, then all necessary Sounds / Multisamples / Samples are imported in to your own SET.

    When a Sound is Imported, it is automatically placed in its original location, if the slot is empty, otherwise it is automatically re-assigned to a new slot and remaps / updates the original location, be it a Style / Perf / Pad.
    It has also been cleverly designed Not to import Duplicated sounds or samples to save RAM space.

  • Can I Convert a SET ?

    YES!
    You can *fully Convert a SET (Style/Perf/Pad/Sound/PCM) to any of the following models PA4X / PA3X / PA800/2X Format.

    *Note:
    -Some RX Noise & Factory ROM sounds may not be compatible with the converted model. Converted sounds may not sound accurate and will require manual adjustment on the keyboard, such as selecting / replacing with a New chosen Factory sound.
    -STS / KBDSet / Performance conversion, will retain it's Sounds, however, FX and other settings would be reset.
    -(Compressed samples are automatically uncompressed for 2X/800/300/600/900 Models).

  • Can I listen to Styles & Pads when using KORG PA Manager ?

    Currently, you can only Play PADs and fully hear them with their original samples.
    (*Please note: Only user samples can be previewed. Factory ROM or Locked USB samples are currently NOT supported.)

  • Can I Compress/Uncompress Samples with KORG PA Manager ?

    YES! Compression & DeCompression is supported.

  • Can I Export STYLEs & PAD's to Midi ?

    Currenly No.

  • Can I connect my Keyboard with KORG PA Manager ?

    No - KORG PA Manager is an external software, that does not require a direct connection to a keyboard.

  • Do I need to pay for future Updates ?

    Minor updates are Free.
    Major New Versions, are subject to an Upgrade Fee.

    Minor update = when the major version remains, but the minor version changes, i.e v4.x.
    Major update = when a major new release is released, i.e the future v5.x.

  • Payment

  • What Payment Methods do you accept ?

    We accept all major credit cards (VISA, Mastercard, Discover, AMEX) and PayPal payments.

  • How Secure is my online order ?

    When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

  • Are there any Exchange Rates ?

    All of our transactions are based in £ GBP Sterling. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

  • Are VAT charges applied ?

    All prices are VAT inclusive.
    If you are a company with a valid VAT ID, then please get in touch with us for a personal invoice.

  • Can i resell my license ?

    No. As our Terms & Conditions state; you cannot resell your Activation Code.