Frequently Asked Questions

  • General

  • How do I Upgrade my License ?

    Go to the BUY page. Choose your version.
    Enter your existing Activation Code in to the 'Discount Code' box.
    Or you can Automatically do this by clicking on the UPGRADE button at the Main screen when you start KORG PA Manager.

    v5 Upgrade Fees are as follows:
    v4 > v5 | £70 GBP | €85 EUR | $95 USD
    v3 > v5 | £90 GBP | €110 EUR | $120 USD
    v2 > v5 | £100 GBP | €120 EUR | $130 USD
    v1 > v5 | £130 GBP | €160 EUR | $170 USD

    v4 Upgrade Fees are as follows:
    v3 > v4 | £50 GBP | €65 EUR | $70 USD
    v2 > v4 | £65 GBP | €80 EUR | $85 USD
    v1 > v4 | £80 GBP | €100 EUR | $105 USD

  • Is PA5X Supported ?

    YES. KORG PA Manager v5 has full 4GB support with KORG PA5X.

  • Are Sounds Automatically Imported when Merging Sets ?

    YES. When a Style / Performance / Pad is copied from another SET, KORG PA Manager Automatically detects which User Sound or UserDK is being used, then all necessary Sounds / Multisamples / Samples are imported in to your own SET.

    When a Sound is Imported, it is automatically placed in its original location, if the slot is empty, otherwise it is automatically re-assigned to a new slot and remaps / updates the original location, be it a Style / Perf / Pad.
    It has also been cleverly designed Not to import Duplicated sounds or samples to save RAM space.

  • Can I Convert a SET to KST ?

    You cannot convert between a SET or KST.
    The file structures are completely different between these two systems.

    Only the PA5X can load and convert PA4X SETs to the .KST format.

  • Can I Convert a SET from 4X / 3X / 2X ?

    You can fully Convert a SET (Style/Perf/Pad/Sound/PCM) to any of the following models PA4X / 700 / 1000 / PA3X / 300 / 600 / 900 / 3X Le / PA800/2X Format.

    -Although great care has been take to be able to convert as many parameters as possible, including FX / EQ / Volume / Velocity etc... due to model differences, there may be differences on the result.
    -Some RX Noise & Factory ROM sounds may not be compatible with the converted model. Converted sounds may not always sound accurate and could require manual adjustment on the keyboard, by swapping converted sounds with a New chosen Factory sound.
    -STS / KBD Set - Due to model differences, not all settings & parameters can be converted. As a result, some settings may be lost and reset to Factory Default.
    -(Compressed samples are automatically uncompressed for 2X/800/300/600/900 Models).

  • Can I listen to Styles & Pads when using KORG PA Manager ?

    With the new sound engine, you can now playback and listen to Styles and Pads from PA Manager.
    (*Please note: Due to hardware/software reasons, the playback sound may not be identical to the one on the keyboard.)

  • Can I Compress/Uncompress Samples with KORG PA Manager ?

    YES! Compression & DeCompression is supported.

    (*Please note: Only the following Models support compression: PA3X / 700 / 1000 / 4X / 5X)

  • Can I Export STYLEs & PAD's to Midi ?

    YES! You can export individual tracks or individual Variations as MIDI.

  • Can I connect my Keyboard with KORG PA Manager ?

    YES. You can connect any MIDI keyboard or alternatively you can use your PC Mouse & Keyboard.

  • Do I need to pay for future Updates ?

    Minor updates are Free.
    Major New Versions, are subject to an Upgrade Fee.

    Minor update = when the major version remains, but the minor version changes, i.e v5.x.
    Major update = when a major new release is released, i.e the future v6.x.

  • Is MAC Supported ?

    Mac is not supported.

    However, you can try & use Boot Camp to run Windows on your Mac. We cannot assist you with this process.
    Virtual Machines such as Parallels are NOT supported.

  • Which versions of Windows are Supported ?

    KORG PA Manager runs on Windows only. (Win 7 SP1, 8, 8.1, 10, 11)

    Mac is not supported. Alternatively, you can use Boot Camp to run Windows on your Mac.
    Virtual Machines are NOT supported.

    Click here to download KPM.

  • Will my current Code still work if i Upgrade ?

    No. Previous versions will no longer work, as you are Upgrading your License to a newer version.

  • Which Keyboard Models does KORG PA Manager Support ?

    KORG PA Manager supports *All KORG PA Series Models. This includes:

    PA50 / PA60 / PA80 / PA1X
    PA2X / PA800 / PA500 / PA588
    PA3X / PA3X OR / PA600 / PA600 QT / PA900 / PA300 / PA3X Le
    PA4X / PA4X OR / PA700 / PA1000

    *Please Note: Although All models are supported, there is Limited MG support due to Locked / Encrypted resources.

  • Which Languages does KORG PA Manager Support ?

    KORG PA Manager supports 30 Languages.

    English English
    Albanian Albanian
    Arabic Arabic
    Azeri Azeri
    Bulgarian Bulgarian
    Chinese [Simplified] Chinese
    Czech Czech
    Danish Danish
    Dutch Dutch
    French French
    German German
    Greek Greek
    Hebrew Hebrew
    Hungarian Hungarian
    Italian Italian
    Kurdish Kurdish
    Macedonian Macedonian
    Persian Persian
    Polish Polish
    Portuguese Portuguese
    Romanian Romanian
    Russian Russian
    Serbian Serbian
    Serbian Slovak
    Spanish Spanish
    Swedish Swedish
    Turkish Turkish
    Uzbek Uzbek
    Uyghur Uyghur
    Vietnamese Vietnamese
  • Can i Lock SETs ?

    No. You'll need to get in touch with your local KORG distributor.

  • Does KORG PA Manager work with USB Locked SETs ?

    Yes, KORG PA Manager works with Encrypted / USB Locked SETs.
    Locked PCM Samples are supported, however, other Locked resources, such as Style/Sounds are currently not supported.
    Please try the DEMO to make sure your Locked set can be loaded.

    Note: you cannot listen/preview locked samples.
    *Please note, the original USB(s) will still be required when loading the SET back on to the Keyboard.

  • Does KPM Support PA800/2X with 16 Page DK OS + 256MB RAM ?

    Yes! KORG PA Manager has FULL support with the 16 Page DK PA800/2X OS + standard or 256MB Ram.

  • Do I need an Internet Connection to use KORG PA Manager ?

    Yes. A constant Internet Connection is required, to use KORG PA Manager and cannot be used offline.

  • Payment

  • What Payment Options are available ?

    We provide many payment options available in 3 currencies.
    £ GBP, Eur and $ USD.

    Supporting all major Debit & Credit cards;

    • -VISA, Mastercard, American Express, Discover, Diners Club International, JCB, UnionPay
    • -WeChat Pay and AliPay
    • -iDeal, Giropay, Przelewy24
    • -Klarna, Afterpay / Clearpay [Buy now, pay later]

    • Visa
    • Mastercard
    • American Express
    • Discover
    • Diners Club International
    • JCB
    • UnionPay
    • WeChatPay
    • Alipay
    • iDeal
    • Giropay
    • Przelewy24
    • Klarna
    • Afterpay

    PayPal is not supported.

  • How Secure is my online order ?

    When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

  • Are there any Exchange Rates ?

    All default transactions are based in £ GBP Sterling, unless you select another currency. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

  • Are VAT charges applied ?

    All prices are VAT inclusive (where applicable).
    If you are a company with a valid VAT ID, then please get in touch with us for a personal invoice.

  • Can i resell my license ?

    No. As our Terms & Conditions state; you cannot resell your Activation Code.