Damaged Files using last update [RESOLVED]

Discussion about problems you may have with KORG PA Manager.
ANAFREE
Posts: 15
Joined: 21 Oct 2017, 22:54

Damaged Files using last update [RESOLVED]

Postby ANAFREE » 19 Jan 2019, 20:02

HI, i tried to merge some new sounds from another set
when i save the new set i cheack "select all" but the new set folder every time have missing files like "USER01,,,, USER05 ,,,, USER08 Etc
while my correct SET have all user perfomance "Keyboardset"

also i tried to copy some PCG from deferent set, after i save the new set>> the new pcg disappearing and i loss some of my old pcg
i just installed the new update yesterday " i have not used the KORG PA MANAGER for several months

my keyboard : pa4x
My SET size : 250MB

Admin
Site Admin
Posts: 413
Joined: 23 Feb 2014, 11:44
Location: London, UK
Contact:

Re: Damaged Files using last update

Postby Admin » 21 Jan 2019, 14:20

Hi,

Perhaps you're not MERGING to an existing SET, but adding sounds to a NEW SET? That's why some USER files are missing, cos you haven't copied them?

PCG's do not suddenly disappear..... unless they are corrupt in the first place...
Or you're SAVING / Overwriting on top of an existing SET instead of a NEW SET?
Image

ANAFREE
Posts: 15
Joined: 21 Oct 2017, 22:54

Re: Damaged Files using last update

Postby ANAFREE » 25 Jan 2019, 13:02

Hi, thank you admin :)
Yes i save it as New SET but the problem still exists
http://prntscr.com/mc1fdi

here is my Keyboardset folder after export
http://prntscr.com/mc17lz

Admin
Site Admin
Posts: 413
Joined: 23 Feb 2014, 11:44
Location: London, UK
Contact:

Re: Damaged Files using last update

Postby Admin » 25 Jan 2019, 17:59

It seems like there are corrupt performances or something is messing up.
Can you get in touch via the LIVE CHAT, so we can look in to this further.
Image

ANAFREE
Posts: 15
Joined: 21 Oct 2017, 22:54

Re: Damaged Files using last update

Postby ANAFREE » 27 Jan 2019, 13:59

Done,thank you admin for your good service.


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