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PAM not launching on Win10 [RESOLVED]

Posted: 11 Sep 2017, 18:15
by JanHugoDuToit
I just installed PAM on my new Dell XPS 15 laptop running Win 10 Pro x64. It installed correctly, but does not launch at all. I have tried the "Normal" app tweaking by forcing it to run in compatibility mode for Win8. Even that does nothing. I checked and it does not even sit under Task Manager.

I read somewhere you cannot run PAM in a virtual environment. That was going to be my next try, as I have VMWare Workstation 12.5 Pro on this laptop. I am running PAM on the Host OS though, or will it not run if it detects ANY VMware products? If I cannot run PAM on either, I cannot use it, as this is now my only home computer for this purpose.

I have tried disabling Bit Defender Total Security 18, that sometimes have given me a few more grey hairs by blocking stuff it should not have, but even that made no difference.

Please advise.

Re: PAM not launching on Win10

Posted: 14 Sep 2017, 00:38
by Admin
Hi,

Most likely to do with VM, but get in touch via our Live Chat on the website so we could further assist you.