Multiple errors trying to import WAV files into sample manager (V3.1) [RESOLVED]

Discussion about problems you may have with KORG PA Manager.
stevemnc
Posts: 7
Joined: 05 Nov 2017, 21:05

Multiple errors trying to import WAV files into sample manager (V3.1) [RESOLVED]

Postby stevemnc » 06 Nov 2017, 16:19

I created a new set in the sample manager. I'm now trying to import some .WAV files. Every time I try to import one of the .WAV files I receive the message "Format Not Supported!". At the top of the error message window it says "Wav too big". This set of WAV files is between 6 and 70 MB each. I tried the smallest and that does not load. I have the model set to Pa4X (400MB).

I then tried importing some smaller sample loops that I have (average size 1MB) and they also fail with "Format Not Supported!". This time the message at the top of the error box says "8/16 Sample Rate".

I thought all WAV files should be supported, as long as they fit within the memory available. Is this not a valid assumption? I am using V3.1 build 4630 on Windows.

I've attached an example for each of the 2 types of failing WAV files.

Thanks,
Steve
Attachments
wavfile.zip
(6.32 MiB) Downloaded 14 times

Admin
Site Admin
Posts: 342
Joined: 23 Feb 2014, 11:44
Location: London, UK
Contact:

Re: Multiple errors trying to import WAV files into sample manager (V3.1)

Postby Admin » 06 Nov 2017, 21:19

Hi,

Well, the keyboard accepts Only 8/16bit as long as the SampleSize doesn't exceed: 1048576 Samples.
Depending on Khz this is generally between max of 1-2MB.

The files you're trying to import: AC_12Str85A-01.wav seems to be 24bit and Rain-sound-5.wav seems to be 5.96MB.

So, you'll need to convert all 24Bit wavs to 16bit and lower/cut the size to less than 2MB.
Image

stevemnc
Posts: 7
Joined: 05 Nov 2017, 21:05

Re: Multiple errors trying to import WAV files into sample manager (V3.1)

Postby stevemnc » 07 Nov 2017, 03:42

Hi,

I agree with what you are saying. I now see in the owners manual where it mentions that only 8 and 16 bit samples are supported.

What confused me was that I was able to load both of the samples into the Pa4X via the touch screen menu. I had not read that section of the manual yet. Both of the samples also sounded good when played via the keyboard. I did not realize that it was truncating the longer sample though. Here's some screen shots that show the loaded 24-bit sample.

I will convert them to 16 bit and truncate the longer ones as suggested.

Thanks
Steve
Attachments
20171106_222005.jpg
20171106_222005.jpg (3.24 MiB) Viewed 311 times
20171106_221936.jpg
20171106_221936.jpg (3.6 MiB) Viewed 311 times

Admin
Site Admin
Posts: 342
Joined: 23 Feb 2014, 11:44
Location: London, UK
Contact:

Re: Multiple errors trying to import WAV files into sample manager (V3.1)

Postby Admin » 07 Nov 2017, 19:24

It seems the keyboard is converting the 24bit to 16bit and trimming the other one.

Perhaps the software could do the same in the future.
Image


Return to “Bugs & Errors”

Who is online

Users browsing this forum: No registered users and 1 guest